Last Update Date: 05.03.2023 Every user who visits this site and is active on the site is deemed to have accepted the conditions on this page in advance.
It ensures that the service, product or service request information created with the information provided by the Service Provider and the Service User is included on the Website in accordance with the content notified to it and within the framework of the provisions of this Agreement. Service recipients and service providers are obliged to take all kinds of security measures and to take legal, material and moral measures. There is no (a) employment, (b) part-time employment, (c) consultancy, (d) contractor, (e) joint venture or (f) agency relationship between this website and the Service Provider. This website is only a web portal, not the owner or provider of the services available on the Website.
This user agreement and the other rules on the Website regulate the terms and conditions of the services offered by Cleanermy and the rules regarding the use of the Website. It is deemed that the User undertakes to comply with this Agreement from the moment he/she approves this Agreement or starts to benefit from the Website while creating a Service Request or Occupational Profile on the Website. If the conditions are not suitable for you, please Do not use the Website. It has the right to change or amend the Agreement unilaterally, provided that it is not against the Users, in order to ensure the continuity of the intermediary services, to comply with the technical necessities that may arise in the future or to comply with the legislation. In case of any change, MyTemizlikcim will publish the current terms of use on the Web Site with a new date update under the same link, by e-mail if necessary. will be notified to its users and submitted for approval. The updated current Agreement will be effective from the moment it is published on the Website and the use of the Website or its services will be subject to the terms of the renewed Agreement from then on.
Within the text of this Agreement;
Any User who is at least 18 years old and has the power to appeal can become a Service Provider by filling in the information requested in the registration form accurately and completely, after approving all agreements published for vendors, creating a Service profile in accordance with the agreed terms and content. In order to create a Service Profile, the information requested at the time of registration such as name, brand, title, contact information, tax office, tax number must be given completely and clearly. Documents such as additional documents, licenses, licenses, licenses, diplomas, service authorization certificates, trade registry documents, chamber registrations and references to prove that they have the necessary license (if any) and qualifications, experience and ability to provide services related to the Service Profile should also be entered. Terms regarding the Service Provider and the obligations of the Service Provider are detailed in the Member Service Provider Agreement, which must be approved before profiling. It is the responsibility of the Service Provider to forward all other documents, including but not limited to the documents, invoices, receipts, which are required to be provided as a result of the service, within the scope of the legal legislation, together with the performance of the service, to the Service Receiver. Cleanermy has no responsibility regarding the supply of the said documents. The Service Provider cannot use the Service User information obtained through the portal elsewhere. It cannot provide a service to this person other than the portal. It accepts and undertakes to pay a fine of 5 thousand TL for each service to my cleaning company in case it provides service.
My cleaner provides a reservation system that provides regular or one-time service referrals for certain services on a suitable standard tariff on the days and times to be determined by the service recipient, depending on their nature. In the services subject to the reservation system, if the service user shares the address and telephone information for the reservation, the service request is deemed to have been approved. If the customer wishes, he/she can request an information message about the reservation and the person providing the service from My Cleaning. If the service recipient does not accept the service provider referred to him, he can request the change of the service provider by sending an e-mail to info@ Cleanermy.com before the day the service will be provided. Otherwise, the service provider is deemed to have been accepted.
Professionals organize their program for you. You can find the cancellation and change conditions below, which we have determined so that they are not victims in case of any time change, date change and cancellation. Note: In regular services, if you want to cancel your service without receiving the first 4 services, the price difference between the regular and one-time services for the services you have received will be deducted from your credit card. Don't forget that if you cancel your regular order with a discount code, the discount difference will be deducted from your card! Regular services are charged to your card the day before the service. In order to cancel your regular requests, you can cancel the discounts you benefit from via your user panel on our website at the latest one day before your new periodic request. If the periodic request is canceled on the last day, the amount withdrawn the day before will not be refunded.
Free date, time changes and request cancellation can only be made if there is more than 72 hours to the service period. For requests with less than 72 hours remaining, a fee is charged as a service fee. If the fee has been paid, it cannot be refunded. In the same day referrals, there may be delays in the service start time depending on the density.
There will be no refund for cancellations made less than 24 hours before the reservation time. For cancellations made between 24-72 hours, 40% of the total fee will be deducted as cancellation/withdrawal/service fee and the remaining amount will be refunded. For cancellations made more than 72 hours, the full fee will be refunded. For refunds that do not reach your bank or card, please contact us.
Subscription packages are valid for 365 days as of the purchase date of the package. Credits not used within this period will be reset. Not transferable. The remaining usage rights of 5 hours or less cannot be used within the scope of subscription. Subscription is suitable for internal use only for 5-9 hours.
(c2) The referral fee of My Cleaner is excluding the fees of the people serving on the site. If an employee is directed to the customers requesting service, this service fee will be charged to the person requesting/receiving the service, by applying the "directly imposed fine" in accordance with the Turkish Penal Code Law No. 5237. (c3) In the event that the person who wants to provide service is present at the address on time to provide service, although the service has not started, the service recipient may be asked for the travel fee spent by the service provider in addition to the service fee. (c4) Cancellation of the job must be done in writing through the communication means reported on the Website or by telephone.
Unused subscription packages can be returned within 15 days. Requests after 15 days, or if it has been used in the package, cannot be returned. The remaining usage rights can be used for the remaining duration of the package, either by himself or by anyone he wishes. Subscription package periods are annual (365 days). Unused credits are deleted. It does not transfer to new package purchases. Package usage is terminated, whichever time or credit expires first. Subscription hours under 5 hours are reset. With a subscription, only 5 to 9 hours of service are provided. Credits that fall under 5 hours will be void.'
The service recipient accepts in advance that he is not a service provider and consists of a web portal, and cannot demand a refund of the forwarding service fee given to him by the site. Service recipients cannot demand the refund of payments made to service providers from My cleaner. The service fee cannot be requested from My Cleaning. If the person receiving the service can be reached by telephone on the day before or on the day of the service, he cannot demand the refund of the amount paid in case of service disruption, cancellation or deficiency. In the event that the service period that may be experienced due to the service area is delayed, it cannot request additional time. Cannot request a price reduction. As long as the customer does not cancel his periodic or one-time reservation through the system, he knows that the payment will be withdrawn from his card, and that this transaction will be automatically renewed in periodic reservations and is deemed to have accepted it in advance. My Cleaning Service does not accept any responsibility for disputes that may arise between the Service Provider and the Service User regarding issues such as payment, discount or refund. Refunds are made directly by the Service Provider for the Services paid with payment means other than the Online Payment System option. My Cleaning Service does not accept any responsibility for disputes that may arise between Service Providers and Service Users regarding service cancellation, discount or fee refund conditions.
Minitemizlikcim has no responsibility in the stages of offer, offer, acceptance, contract and payment between the Service User and the Service Provider. My Cleaning Service does not and cannot guarantee that there will be harmony between the Service User and the Service Provider, or that the Service User will find or have a Service Provider in the region of the Service User who is able to do the Service User's work at the desired time and place. Service Users should do the necessary research on the Service Provider themselves. It does not endorse or recommend the Service Provider or its services, does not guarantee the performance of work or the result or quality of the services provided. It can make a ranking, rating and categorization among the Service Providers through some algorithms within the system, such as Member ratings and Member comments, and may highlight some Service Providers as they are highly appreciated, preferred or satisfied. However, the situation in question does not mean an endorsement or guarantee given by MyDomain. It is not responsible for the relationship between the Service Provider and the Service User, and I have no responsibility for the damages that the Service Provider may cause to the Service User or third parties during or at any time. In addition, the person receiving the service is deemed to have accepted in advance to pay a fine of 5 thousand TL for each service in case of receiving services from the service providers or the friends of the service providers, whose information he obtained through My Cleaning Service, without the knowledge of the company. Except for these services, the recipient cannot in any way take an attitude that blames or holds My cleaner accountable. Cleanermy, Rezervasyon Sisteminde yalnızca Hizmet Verenlerin uygunluk durumuna göre sisteme kayıtlı Meslek Profilleri arasından Hizmet Alanlara uygun olan Hizmet Veren profillerini yönlendirir. Cleanermy yalnızca, hizmetlerin belirtilen zamanda ve belirtilen Sabit Fiyat üzerinden sunulması için gerekli özeni gösterecektir My Cleaning Service does not make any guarantees or commitments about the reliability of the Service Providers, that they are appropriate and competent to provide the relevant service, that the services are provided or delivered on time, that they are safe and error-free, that the results to be obtained from the use of the service are adequacy or reliability, or that the service quality meets the expectations. My Cleaning Service tries to contact only the relevant Service Providers regarding the services in the Reservation system and tries to make reference checks with the information provided by the Service Provider when it deems necessary. Even if verified by my housekeeper, reference checks do not determine a Service Provider's future behavior. My cleaning company does not have any responsibility for errors in the Reservation System caused by the Service User or the Service Provider (wrong date, the Service User's absence at the address at the service start time, the Service Provider's failure to perform the service at the relevant date and time, etc.). In such cases, the cancellation request is not accepted. Service Receiver may request replacement personnel in case the service provider is not present at the point where the service will take place. Depending on the request, it is ensured that the service is provided on the same day or the next day with the replacement staff, if any. My cleaner will make the utmost effort to prevent such situations from occurring. However, it will not pay any compensation or compensation to the Service Provider or Service Receiver due to errors or damages. The accuracy of the information or statements specified by the Service Provider in the Profession Profile is committed by the Service Provider, I will not be liable for any damage, loss or damage that may occur at home. All kinds of permits, approvals, control documents, licenses, etc., which are required to be obtained within the scope of the current legislation regarding the service. The responsibility for the document belongs to the Service Providers, otherwise any administrative, legal and penal responsibility that may arise belongs to the Service Provider. Responsibility for the damages incurred and/or to be incurred by my cleaner and third parties due to this reason, and indemnification of all kinds of damages belong to the Service Providers. My Cleaning Service does not represent or warrant that the information received by the Service User from national, local or other official offices or third parties is correct, error-free or up-to-date, or that it is current and up-to-date at the time the Service User checks the said information. The parties themselves are directly responsible for all kinds of taxes, duties, fees, payments and similar obligations arising from the service contracts to be made between the Service Provider and the Service User. Due to the services and products listed on the Website operated by BizimTemizlikcim, it is not in the status of a seller, provider, manufacturer, manufacturer, dealer, agency, advertiser or media organization within the scope of the Law on the Protection of the Consumer and the relevant legislation. It is not responsible for any problems or damages that may arise between the Service User and the Service Provider(s) due to the sharing of the name, address and telephone number of the Service Users registered in its system with the Service Providers for the creation of an Offer or the provision of the relevant service. Service User information is shared with the Service Provider for the purpose of providing the service or creating an Offer. With this information sharing, it is aimed to provide the service without any problems. In cases where the said information is not approved by the Service Provider, advertising, marketing, personal, etc. is not responsible for any problems or damages that may arise between the Service User and the Service Provider(s), using it for any situation or purpose, sharing it with third parties or transferring it. In case of slow or incomplete working conditions, Cleanermy cannot standardize the work performance of the service provider, the control authority and responsibility belongs entirely to the service user. In case of slow working, if the lady informs Cleanermy about the situation before she leaves the house, Cleanermy can make a compensatory work during the day, although she does not promise. Cleanermy does not accept any responsibility. If the service user leaves the workplace before the service period requested or purchased, if the service provider will not pay the service provider in person, he/she must inform My cleaner without paying. It cannot make any bad, damaging or discrediting comments that may lead to loss of money, material and moral damage. In case of detection, the user accepts and declares in advance to pay the court and attorney costs, including a monetary compensation penalty of not less than 3 thousand TL, for all the damages he has incurred. My cleaner cannot guarantee the accuracy of the information entered by the service user while registering to the system, and cannot be held responsible. The responsibility for controlling the information in this regard belongs to the service user.
Any User, who is at least 18 years old and has the power to appeal, can become a Service Provider by filling in the information requested in the registration form accurately and completely, creating a Service Profile in accordance with the agreed terms and content, after confirming all agreements published for vendors. In order to create a Service Profile, the information requested at the time of registration such as name, brand, title, contact information, tax office, tax number must be given completely and clearly. Documents such as additional documents, licenses, licenses, licenses, diplomas, service authorization certificates, trade registry documents, chamber registrations and references to prove that they have the necessary license (if any) and qualifications, experience and ability to provide services related to the Service Profile should also be entered. Terms regarding the Service Provider and the obligations of the Service Provider are detailed in the Member Service Provider Agreement, which must be approved before profiling. It is the responsibility of the Service Provider to forward all other documents, including but not limited to the documents, invoices, receipts, which are required to be provided as a result of the service, within the scope of the legal legislation, together with the performance of the service, to the Service Receiver. My cleaning company has no responsibility for the supply of the said documents.
If it is determined by MyCleaner that the parties have agreed and that an offer has been made for the purpose of not paying the intermediary fee to MyCleaning, without notifying MyCleaner regarding a Service Request sent from the Website or via internal routing, MyCleaner is entitled to the commission fee for the service provided and the relevant commission is paid by the Service Provider. My housekeeper is paid. 1 Offers submitted are valid and binding for the period specified by the Service Providers. My Cleaning Services has no responsibility if the Service Provider withdraws or cancels the Offer before the specified period. Occupation Profile, Service Request and Content of Offers Occupation Profiles, Service Requests and Offers and information, documents and statements given by the parties (a) infringe the intellectual property rights or other rights of any third party, such as copyright, patent, trademark; (b) violate any applicable law or secondary legislation (such as export control, consumer protection, unfair competition or misleading advertising, etc.); (c) Statements that are contrary to general morality and public order, that are dishonest and inaccurate, deceptive, misleading or abusing the lack of experience and knowledge of third parties, endanger life and property safety, disrupt public health, abuse patients, the elderly, children and the disabled, and will not contain promotional statements; (d) will not be defamatory, defamatory, threatening or harassing; (e) will not be obscene or contain child pornography; and (f) do not contain harmful software such as viruses, Trojan horses, or harmful computer programming practices aimed at harming any system, data or personal information. Otherwise, MyCleaning has no responsibility, and the said responsibility belongs to the relevant Service Provider or User. All kinds of responsibilities regarding Profession Profiles, Service Requests and Offers belong to the relevant Service Provider, Service User or User, and My Cleaning Services has no responsibility.
My housekeeper's fee is taken apart from the service provider's fee. This price does not include VAT. It cannot be canceled or refunded after the referral has been made. For detailed information; (Refer to: Article 4-b Reservation System Change and Cancellation Rules) • Service Users can pay the price of the Offer they accepted directly to the Service Provider after the performance of the service, or via the Online Payment System with a bank card, credit card or similar payment tool or other payment systems. They can also make instant online payments. For payments made using the Online Payment System payment option, in the event that the card is used unlawfully by someone other than the holder of the card, the Law on Bank Cards and Credit Cards No. 5464 of 23.02.2006 and About Debit Cards and Credit Cards published in the Official Gazette dated 10.03.2007 and numbered 26458. The procedure is carried out in accordance with the provisions of the regulation . Hizmet Veren, Online Ödeme Sistemi ile ödemesi yapılanlar hariç olmak üzere, sipariş bedellerini fiş veya fatura karşılığında Cleanermy e bildirmiş olduğu Teklif üzerinden kendisi Hizmet Alandan tahsil eder. In cases where the online Payment System is mediated by the payment institution with which I cooperate; The relationship between the payment institution and the Service User and the Service Provider is independent of Cleanermy, and the fulfillment of the obligations stipulated in the relevant legislation and the responsibility belong to the relevant payment institution. When the Online Payment System is used, the receipt/invoice for service or other documents required to be issued are issued by the relevant Service Provider, if there are regulatory obligations as per the relevant legislation. Invoices/receipts or other documents related to the service in question cannot be requested from MyDomain, and MyDomain is only obliged to issue an invoice to the Service Providers for the commission fee or communication right for the services it provides. In cases where Service Users pay their service fees through the Online Payment System, Mytemizlikcim may refund the fee or instruct the contracted payment institution to make it, if requested by the Service Users. In case of incomplete or faulty performance of the services paid by the Online Payment System to the relevant Service User, in the event that the Service Provider cannot be found in accordance with the Service Request, or the service is canceled, the right to instruct the payment institution not to be forwarded to the Service Provider and/or cancel the relevant Service Request. If agreed with the payment institutions for the Online Payment System, I am only obliged to send the necessary instructions to the relevant institution for the payment/return of the relevant fees. It is the responsibility of the relevant payment institution to keep and keep the User information and all other necessary information securely and to perform the transactions in a secure manner by the relevant payment institution.
Cleanermy can temporarily suspend or stop the operation of the system. Users do not pay any usage fee to Cleanermy regarding the use of the Website, and for this reason, Cleanermy will not make any demands for stopping or suspending the system. Cleanermy or the payment institution it cooperates with may temporarily suspend or stop the possibility of online payment by credit card of the relevant Users due to Service User and Service Provider transactions that raise security concerns. For this reason, Cleanermy has no responsibility towards its Users or 3rd parties. Cleanermy or the payment institution it cooperates with has the right to question the limit adequacy of the card subject to the Online Payment System before approving the Service Request under the Reservation System, and has the right to withdraw the cleaning payment before the reservation time. Cleanermy owns the intellectual rights of all data generated by the use of the Website. With the said information, Cleanermy may prepare reports containing demographic information without disclosing User information, or may use such information or reports itself, or may share these reports and/or statistics with its business partners and third parties, with or without charge. These transactions do not violate the provisions of Cleanermy's privacy policy. Cleanermy can notify all registered users about promotions, new services, satisfaction, campaigns, announcements, projects or news via e-mail, SMS, Whats APP message or call. If users do not want to receive such messages, they can stop receiving such notifications by sending a written notification to [email protected]. In case of any dispute between users regarding the infringement of intellectual rights, Cleanermy is obliged to take action based on a final and enforceable court decision to be submitted to it. In other cases, Cleanermy takes action at its own discretion. Comments/evaluations from Users regarding the Service Provider are published in a way that all Users can see after the necessary approval, control and correction by Cleanermy. Cleanermy has the authority to correct or not publish such comments. Cleanermy reserves the right to temporarily or permanently change or terminate the Website (or part of it) at any time, with or without prior notice. In order to preserve the integrity of the Website, Cleanermy may at any time, on its own initiative, prevent Users from certain Internet Protocol addresses from accessing the Website. The Service Provider and the Service User are legally and criminally responsible for the content they have uploaded to the Website. The fact that the content is published by Cleanermy does not remove the responsibility of the Service Provider and the Service User. Cleanermy hizmetlerin bazılarını veya tamamını ileride ücretli yapma hakkını saklı tutar. Cleanermy may, if it wishes, use SMS, e-mail or other technical means to verify Users' e-mail address, mobile phone number and other information. Cleanermy may prohibit the Members from using the Website and accessing the Membership rights, suspend the Membership, temporarily suspend the use, without having to show any reason, or if it is determined that the Members have violated this Agreement or to the extent required by the situation. Cleanermy is authorized to charge your credit card prior to booking. Cleanermy can refuse the requests of people who want to receive service with a profile that it does not deem appropriate, and also, single men's houses cannot be served in the cleaning category.
All kinds of administrative, legal and penal liability that may arise due to the Service User's non-compliance with the terms of this Agreement shall belong to the Service User. Service User may accept only one Proposal for a Service Request or only one Offer for the same type of work. Acceptance of the offer constitutes a legally binding agreement to pay the Service Provider if the Service is provided. When the Service Provider accepts the Offer of a Service Provider or approves the Service Request in the Reservation System, the Service Provider agrees to pay the amount specified in the Offer or the prescribed Fixed Price for the services provided to the Service Provider. The Service User shall not contact the Service Provider for the purpose of excluding Cleanermy, agreeing on a lower price or not paying a commission fee, without the knowledge of Cleanermy, regarding a Service Request created via the Website or telephone, exchange. Hizmet Alan, Hizmet Veren ile yaptığı sözleşmede, Cleanermy in hiç bir şekilde sözleşmenin tarafı olmadığını ve sorumluluğu bulunmadığını kabul eder. Service User agrees to collect the relevant service amount from the credit card, and to inform Cleanermy in case the previously shared credit card information changes. The Service User accepts that it has the authority to store the credit card information in the payment institution system with which it has a contract with Cleanermy and to share it with the system operators, to the extent allowed under the legislation. Cleanermy is not responsible for any malfunctions that may occur in the contracted payment institution system. The Service Receiver is responsible for all taxes related to the service, excluding the taxes due to Cleanermy income. Service Receiver is obliged to provide lunch or fee to the service provider for service requests of 5 hours or more. A 45-minute lunch break is included in the service period.
Relations and Transactions with Users (All Users) Users are fully responsible for the relations between each other. Website Content To the extent legally permitted under applicable laws, (a) Cleanermy does not warrant that the Website will be error-free, uninterrupted or secure, or that the use of the Website or any content, search or link on it will provide specific results; cannot guarantee that it will not have destructive properties. Cleanermy is a platform that allows people who want to provide service to meet people who want to get service. The daily insurance responsibility of the employee is under the responsibility and initiative of you who receive the service, and you can find detailed information on http://www.sgk.gov.tr/wps/portal/sgk/tr/ana- Sayfa/footerlink/sss-ev-hizmetsinde-employees.< /p>
As far as legally permitted under the applicable laws, Cleanermy is not responsible for the acts, omissions and behavior of any third party, Website users, advertisers and/or sponsors in relation to the Website or the use of the website. Cleanermy is not responsible for any loss of data resulting from the operation of the Website or the implementation of its terms. Cleanermy takes reasonable precautions for protection. However, it does not accept responsibility for the consequences that may arise if the User's information falls into the hands of malicious persons as a result of attacks on his computer network and the existing database information on this network, and if they are used maliciously. Cleanermy is responsible for any direct or indirect, material or moral damage, including but not limited to bodily harm, emotional discomfort, arising as a result of the behavior of 3rd parties regarding the use of the Website, and/or any damage other than the services provided by a Service Provider or the Online Payment System. It does not accept any responsibility for the damages that may arise due to the Service User's failure to pay the Service Provider for the service provided.
The visual and written content presented on the Website is for personal use. Cleanermy, all domain name, logo, graphic, sound, icon, design, text, image, html code, other codes, technical data presented in demonstrative, written, electronic, graphic or machine-readable form in the content of the Website, applied sales system, is the owner or licensee of all materials (“Materials”) and related intellectual and industrial property rights, including the business method and business model, and are under legal protection. Unless otherwise stated, it cannot be used for commercial or personal purposes without permission or reference. It is forbidden for the user to publish any element on this site in any other medium or website, with the exception of his own picture and portfolio. The right of the software used in the design of these pages and the creation of the database belongs to Cleanermy. It is strictly forbidden to copy or use the aforementioned software and to reverse engineer the software and technologies used. The copyrights of all comments and criticisms sent to Cleanermy belong to Cleanermy. Cleanermy reserves the right to make various changes to such comments and may not publish some of the comments. Cleanermy reserves the right to use all information, comments and criticisms linked to the user account for its own marketing activities, provided that the terms of use, privacy principles and applicable legal regulations are adhered to. Content on the Website Any ideas, recommendations, explanations, reviews, offers or other information or content published through the Website belong to the respective authors. The authors in question are solely responsible for the aforementioned content. Cleanermy (i) does not warrant the accuracy, completeness or usefulness of any information on the Website; or (ii) Web Sitesi üzerinde gösterilen, herhangi bir şahısça verilmiş fikir, tavsiye veya açıklamanın doğruluğu veya güvenilirliğini kabul, tasdik etmez veya sorumluluk kabul etmez. The Website may contain links or references to other websites that are not under Cleanermy's control. Cleanermy is not responsible for the content of these sites or any other links they contain. Cleanermy reserves the right to remove illegal or prohibited content from the Website and to terminate the membership of such violators. This provision includes, but is not limited to, the following types of content: is clearly offensive or insulting to the other User, such as content that promotes racism, hatred and physical harm against any group or individual; harassing or advocating harassment of the Other User; Contains "junk mail", "chain letter" or unsolicited mass mailing or "spamming" transmission; Yanlış veya yanıltıcı olduğunu bildiğiniz bilgileri teşvik eden; Encourages illegal activities or abusive, unfair competition, threatening, obscene, defamatory and defamatory behavior; Promotes the illegal or unauthorized copying of someone else's copyrighted work, such as by providing pirated computer programs or links, providing information to circumvent copy-protected devices installed during production, or providing pirated images, audio or video files, or linking to pirated image, audio or video files; Contains prohibited or password-accessed pages or hidden pages or images (not linked from another accessible site); Provides sexual or violent material that exploits individuals under the age of 18 or requests personal information from an individual under the age of 18; Provide instructional information about illegal activities such as the manufacture or purchase of illegal weapons, violation of another's privacy, or giving or creating computer viruses; Requesting passwords or personally identifiable information from others for commercial or illegal purposes; Containing commercial activities and/or sales such as contests, sweepstakes, barter, advertising and pyramid scheme without our prior written consent; Başkalarına ait kişisel bilgileri kayıt eden, yayan, kötüye kullanan, 3. Violating the intellectual and industrial rights of individuals, such as trademarks and patents, Involves unfair trade practices and limits competition, and Violating national and/or local consumer protection laws. RESOLUTION OF DISPUTES AND AUTHORIZED COURT This Agreement is subject to the laws of the Republic of Turkey. The Parties shall first endeavor to settle any disputes arising from the application and interpretation of this Agreement amicably among themselves. They accept and declare that Istanbul (Caglayan) Courts and Enforcement Offices are exclusively authorized for the resolution of disputes that cannot be settled amicably.
The purpose of this Notice is, provided to the Company by the users (“Users”) of the website (“Site”) located at Cleanermy.com which is managed by MYS Grup Bilişim Hizmetleri (“Company”) and/or the Site. To determine the terms and conditions regarding the use of personal data obtained from Users during the use of the website. In this Privacy Policy, the definitions in the User Agreement will be taken into account when interpreting the terms not defined in the Notice. By accepting the User Agreement, the User will be deemed to have accepted this Privacy Policy Statement.
Under this title, the data processed by the Company within the scope of the Services offered and considered as personal data in accordance with the Law on the Protection of Personal Data are listed. Unless expressly stated otherwise, the term “Personal Data” within the scope of the terms and conditions provided in this Statement defines the information below. It processes the other data detailed below, including all personal data of the User that the Company may access directly or through the subcontractors (“Sub-Contractor”) that it will use, in places where it provides cleaning services (“Service”), at the time of service or at other times. . It collects the following data provided by the user in the digital environment during membership entry. * Name, surname, work or private e-mail address, phone number, home or workplace address, home or workplace features, * Password and similar security information used for authentication and account access, * Demographic data such as age, gender, country, * The data required for the payment process. The Company can obtain information about the User's use of the Site by using cookies, which are a technical communication file. The following data is collected through cookies in order to determine your access to the services offered on the site and your usage habits. * [Browser Type] * [IP] * [Operating System] * [Pages Displayed] * [Display Time] Data that has been irreversibly anonymized pursuant to Articles 3 and 7 of the Personal Data Protection Law will not be considered as personal data in accordance with the provisions of the aforementioned law, and the processing activities regarding this data will be carried out without being bound by the provisions of this Notice.
The Company, the personal data provided by the User and the new data produced by the Company using this personal data, the User's ability to benefit from the Site, the provision and improvement of the Services subject to the Site, the personal data regulated in this Notice and User Agreement. purposes of use and the realization of these purposes, fulfillment of obligations arising from the nature of the Services, advertising and marketing campaigns belonging to the Company or third parties, providing promotions to Users and fulfilling all kinds of legal obligations. The Company may obtain information about the User's use of the Site by using cookies, which is a technical communication file, process the data in this context, and transmit it to third parties for the purpose of processing within the scope of analysis services offered by third parties, only to the extent required by these analysis services. The technical communication files mentioned are small text files that the Site sends to the User's browser to be stored in the main memory. The technical communication file saves the status and preference settings about a website, making it easier to use the Internet in this sense. Technical communication file, to obtain statistical information about how many people use the Site on a temporal basis, for what purpose, how many times a person visits the Site and how long they stay, and to help generate advertisements and content dynamically from user pages specially designed for Users. designed and used for these purposes. The technical communication file is not designed to receive any other personal data from the main memory. Most of the browsers are initially designed to accept the technical communication file, but users can always change the browser settings so that the technical communication file does not arrive or a warning is given when the technical communication file is sent. The Company determines and uses the IP address of the Users when necessary, in order to identify the problems related to the system and to solve the problems immediately. IP addresses can also be used to identify Users in a general way and to collect comprehensive demographic information.
The Company, the personal data provided by the User and the new data produced by the Company using this personal data, the provision of the Services, the User Agreement and the performance of the Services, the development of the User experience, the development of the Services and the "Which Data You Are For the realization of any of the purposes specified under the heading "We Use for Purposes", with outsourcing service providers, third-party companies that provide advertising, campaigns and promotions, and other third parties. The Company provides the personal data provided by the User with the relevant Contractors who will provide the Service and the User Agreement and the outsourcing service providers that it will use for the performance of the Services, and third party companies that provide advertisements and promotions only within the specified scope, in connection with the purpose for which the personal data is processed. may share it, provided that it is used in a limited and measured manner. The Company will also be able to process and share the data with third parties without obtaining the User's separate consent, in accordance with Articles 5 and 8 of the Personal Data Protection Law and/or in case of exceptions in the relevant legislation. The main of these situations are listed below: * Explicitly stipulated in the law, * Mandatory for the protection of life or bodily integrity of himself or another person, who is unable to express his consent due to actual impossibility or whose consent is not legally recognized, * Provided that it is directly related to the establishment or performance of a contract, including the User Agreement , the processing of personal data is necessary, * It is mandatory for the fulfillment of legal obligations, * It is made public by the User himself, * Data processing is mandatory for the establishment, use or protection of a right, * Provided that it does not harm the fundamental rights and freedoms of the User Data processing is mandatory for the Company's legitimate interests. The Company has the right to transfer personal data to servers located anywhere in the world (servers may belong to itself, its affiliates, subcontractors or outsourcing service providers) in order to receive hosting service, limited to the fulfillment of the above-mentioned purposes. . About Your Right to Access Your Data and Your Requests for Correction * The user, by applying to the Company; * Learning whether personal data is processed, * Requesting information if personal data has been processed, * Learning the purpose of processing personal data and whether they are used in accordance with its purpose, * Knowing the third parties to whom personal data is transferred, * Incomplete or incorrect processing of personal data * Requesting the deletion or destruction of personal data within the framework of the conditions stipulated in the relevant legislation, * Requesting notification of the correction, deletion and destruction processes made in accordance with the relevant legislation, to the third parties to whom the personal data has been transferred, * Analyzing the processed data exclusively through automated systems has the right to object to the emergence of a result against the person by means of a The user may submit the above-mentioned requests in writing to "[email protected]". In accordance with the above-mentioned requests, the company may give its reasoned positive/negative response in writing or digitally. It is essential that no fee is charged for the necessary transactions regarding the requests. However, if the transactions require a cost, it is possible to charge a fee based on the tariff determined by the Personal Data Protection Board in accordance with Article 13 of the Personal Data Protection Law. The User undertakes that the information subject to this Statement is complete, accurate and up-to-date, and that he will immediately update them in case of any changes in this information. The Company will not have any responsibility if the User does not provide up-to-date information.
The Company, in order to fulfill the obligations arising from the nature of the Services, set out in this Notice and User Agreement, in order for the User to benefit from the Site and to provide the Services subject to the Site, the personal data provided by the User. will be retained for as long as it is available. In addition, in case of any dispute that may arise from the User Agreement, the Company will be able to keep personal data limited to the purpose of making the necessary defenses within the scope of the dispute and during the statute of limitations determined in accordance with the relevant legislation.
Company, in the conditions specified in the relevant legislation or expressed in this Privacy Policy, electronically transmitted to it through the Site, undertakes to take the necessary technical and administrative measures and to carry out the necessary audits to ensure the appropriate level of security in order to ensure that personal data is not processed illegally, that personal data is not accessed unlawfully, and that personal data is preserved. The Company cannot disclose the personal data obtained about the Users to others in violation of the provisions of this Notice and the Law on Protection of Personal Data, and cannot use it for purposes other than processing. In case of linking to other applications on the site, the Company does not bear any responsibility for the privacy policies and contents of the applications.
By accepting the Company's User Agreement and this Notice, your personal data that you have consented to be shared with us can be provided and presented to you with various advantages and to make all kinds of electronic communications for advertising, sales, marketing, surveys, reservation privileges and similar purposes specific to you. and for the purpose of sending other communication messages; You consent to the collection, storage, processing, use, transfer. This personal data of yours, for the same purposes; It will be shared with the Company and all its affiliates and subsidiaries, as well as with third parties in the country and/or abroad with which we have contractual relations. Users accept and declare that they consent to the use and storage of their personal data by the Company in this way. The company, the said personal data, Law No. 6698 on the Protection of Personal Data Art. 12, it will take all necessary measures to prevent unauthorized access and illegal data processing.
The Company may change the provisions of this Statement at any time by posting it on the Site. Notification provisions amended by the Company become effective on the date of publication. You, our members, will be informed about the changes made in this Statement.
In all disputes that may arise in relation to this Agreement, the provisions in this text shall be applied first, and the Laws of the Republic of Turkey shall apply in cases where there is no provision. Istanbul Büyükçekmece Courts will be authorized to resolve disputes arising from the implementation of the Agreement.
It is responsible for all kinds of damages that Cleanermy and 3rd parties may suffer as a result of the users acting in violation of the provisions of this Agreement. Service recipients and service providers agree to pay compensation to Cleanermy for material and moral damages in case of breach of contract. If Cleanermy determines that the Agreement has been violated, it may terminate this Agreement unilaterally immediately, without prejudice to its claims arising from this Agreement. The Parties may terminate this Agreement at any time. At the time of termination of the contract, the rights of the parties to each other are not affected.
This Agreement will remain in effect as long as the Website continues to be used and a new agreement is not presented to Users by Cleanermy. If you have any questions about the operation, you can write to the support line. Or you can reach us at 0850 305 72 40...
With over 11 years of industry experience, we are at your service for daily house, office, post-tenant, post-renovation staircase and boat cleaning. We provide professional, reliable and fast cleaning services in London under the name cleanmy.com.
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